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Associate Vice President for Auxiliary Services
Announcement Number STAFF - VA - 23379
For questions regarding this position, please contact:
Assistant to the Vice President
Administration & Finance
Classification Title Vice President/Provost
Working Title Associate Vice President for Auxiliary Services
Brief Position Overview
The Associate Vice President of Auxiliary Services (AVP) provides executive oversight to University Student Housing, Culinary Services, Events Services, Auxiliary Information Technology and Auxiliary Administration and Finance. The AVP is responsible for the long-term viability and performance of Auxiliary Services units in meeting the needs of the campus community, including effective management and system controls, while providing outstanding customer service.
Position Number 4C4028
Department Auxiliary Services Administration
Division Auxiliary Services
Appointment Type Professional
Contract Term Fiscal Year
Union Affiliation Exempt from Collective Bargaining
Benefits Eligible Eligible
Salary Salary commensurate with experience, education, and qualifications.
Contract Type MUS
Recruitment Type Open
Founded in 1893 as the land-grant university of the state, Montana State University (MSU) is a Carnegie-designated Doctoral University with Higher Research Activity and a Community Engaged institution. MSU is the largest university in Montana, as well as the largest land-grant institution in the surrounding states, offering more than 190 baccalaureates, graduate certificates, master's, and doctoral degree programs. The University's annual budget exceeds $560 million, with more than 1,110 faculty members, 2,200 staff members, and more than 16,600 students who represent all 50 states and 71 countries.
The Associate Vice President for Auxiliary Services is an important member of the Administration & Finance Division's leadership team responsible for significant university support operations as well as contributing heavily to the strategic direction of the division. Reporting to the Vice President for Administration & Finance, the AVP will lead with integrity, enthusiasm, and dedication to service excellence in a highly collaborative manner with constituencies at all levels of the institution. The AVP will demonstrate the ability to foster productive and collaborative relationships with administrators, faculty and staff, campus leadership groups, and other key stake holders, and ensure that services are provided in a professional, effective and efficient manner.
The mission of Auxiliary Services aligns with the University in providing a safe learning environment and comprehensive campus community experience for students to optimize their success at Montana State University. Operations will be run in a fiscally prudent manner, allowing for reinvestment in staff, operations, facilities and the University to provide better service than our peers and therefore give reason for students to choose MSU as their University of choice.
The Associate Vice President of Auxiliary Services (AVP) provides executive oversight to University Student Housing, Culinary Services, Events Services, Auxiliary Information Technology and Auxiliary Administration and Finance. The AVP is responsible for the long-term viability and performance of Auxiliary Services units in meeting the needs of the campus community, including effective management and system controls, while providing outstanding customer service. Specific information on these areas within Auxiliary Services may be found at:
Campus Housing: https://www.montana.edu/housing/index.html
· 6,500 on campus residents & tenants live in:
o 12 resident hall communities
o 500 university apartments
Culinary Services: https://www.montana.edu/culinaryservices/
o serves 18,000 meals on campus daily
Event Services: https://www.montana.edu/brickbreeden/
o hosts 1,600-1,800 events per year ranging from summer conferences, athletic events, concerts and VIP meetings
Auxiliary IT: https://www.montana.edu/resnet/index.html
Duties and Responsibilities
Providing senior level oversight, mentorship and leadership for the following:
Supervise ~5 direct reports and provide leadership for a total staff of ~390 full time FTE and 900-1,300 student/temporary staff
Provide vision and direction for a diverse and complex group of revenue generating auxiliary departments of student housing, food services, and event services.
Oversee financial and budget management of a ~$76 million auxiliary operation; ensure systems are in place to monitor revenue and expense activity to meet goals; maximize revenue potential to meet intended goals of reinvestment back into the operations and facilities
Initiate and sustain positive capital investment planning, to meet indenture responsibilities for Montana State University
Responsible to fund and manage Repair and Renewal (R&R) budgets for Auxiliary operations, to provide safe and comfortable facilities for students, staff, and other campus users
Initiate and lead auxiliary capital construction projects from inception to completion
Manage a combined ~1.2 million square feet of auxiliary buildings
Develop and maintain appropriate internal controls, procedures, and safeguards to protect university assets.
Lead analysis, development, and implementation of tactical planning initiatives that align and flex with the university's goals.
Participate in campus safety and emergency planning as it pertains to auxiliary entities.
Provide oversight for procurement/contract management and compliance within auxiliary operations.
Evaluate impacts of system changes and ensure staff have the system tools necessary to accomplish their mission.
Model and lead customer service initiatives in auxiliary service units in support of the university's commitment to service excellence.
Develop & maintain protocols for utilizing system resources.
Oversee marketing plans specific to each operation in support of programmatic and financial goals.
Build sustainable working relationships with students, parents, vendors, surrounding communities, and other industry partners.
Establish and maintain productive relationships with a full range of internal and external constituents, such as the Commissioner of Higher Education, Legislators, affiliated campus administrators, state and local agencies, etc.
Ensure departmental staff have the tools necessary to perform duties that are key to the Auxiliary Services mission and key to maintaining compliance with state and federal laws and regulations.
Serve as an active and participatory member of university and statewide committees, as determined appropriate and necessary for the success of the department and university
Required Qualifications – Experience, Education, Knowledge & Skills
A Bachelor's degree in Business Administration or Management, Public Administration, or related field, and/or an equivalent combination of relevant education and substantial experience.
Demonstrated and progressively responsible experience in auxiliary services-related management and comprehensive knowledge of effectively leading a complex organization, including development and execution of capital project planning, personnel management, budget and financial planning and/or management of building maintenance operations.
Demonstrated success in planning, developing, and implementing complex strategic goals and program initiatives that require the effective management of resources over short and long timeframes.
Demonstrated experience in establishing and maintaining productive relationships with a full range of internal and external constituents, as well as working with and engaging diverse stakeholders such as students, faculty, staff, and community members.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Management experience in a governmental, college or university environment (preferably in an auxiliary-related field).
Experience in large contract negotiations.
Experience managing in a unionized labor environment.
Experience preparing and presenting information and reports to a diverse range of audiences.
The Successful Candidate Will
Have excellent communication skills with a talent and desire for interacting collaboratively with a broad range of constituencies
Have strong negotiation skills
Have the ability to develop creative solutions to meet university objectives and service standards while maintaining compliance with laws, regulations, and professional standards.
Position Special Requirements/Additional Information
May require travel, within the state as well as nationally and internationally
May require attendance at conferences and training.
This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements but rather a general description of the job. Nothing contained herein restricts Montana State University's right to assign or reassign duties and responsibilities to this job at any time.
Primary work environment is a climate-controlled office setting with standard office activities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and ability required.
This position has supervisory duties? Yes
Screening of applications will begin on June 16, 2023; however, applications will continue to be accepted until an adequate applicant pool has been established .
Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference please complete the veteran's preference information located in the Demographics section of your profile.
MSU's Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html
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